• An easy-to-remember phone number for people to call for health and human service information and referrals and other assistance to meet their needs.
  • 2-1-1 is standards-driven. These standards include training, quality assurance procedures, effective management practices, and program evaluation.
  • 2-1-1 reaches approximately 291 million people (93% of the total U.S. population) covering all 50 states (including 39 states with 90%+ coverage), the District of Columbia and Puerto Rico.